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Quality Improvement Program Development

QPS consultants are certified professionals in Health Care Quality and in Health Care Risk Management. Your Staff will be trained to identify appropriate key quality performance indicators for safety, effectiveness, patient centricity, timeliness, efficiency, and accessibility for all of the core health care services provided by your organization. In addition, your staff will be trained how to establish current performance baselines and how to identify appropriate, attainable goals for each performance indicator. 

QPS consultants will assist your Staff in developing appropriate systems to consistently track your key performance indicators over time. Your staff will be trained in the use of performance trend analysis tools, such as Information & Performance Improvement Outcome Management Grids, to compare the results of your performance measurements against your established goals.

To pin-point the causes of performance failures, QPS consultants will train your Staff in the use of Failure Mode Analysis and Root Cause Analysis tools. 

Finally, QPS Consultants will train your staff to create a direct link between the data gathering, data compilation, and data analysis and the functional areas of your organization. The Management of your functional areas and their Staff will be trained to translate the results of the measurement and analysis of your key performance indicators into appropriate changes in policy, procedures, and training necessary to affect changes in the core health care services provided by your organization; by improving quality, by improving patient safety, or by eliminating, reducing, or minimizing risk exposures.


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Last modified: March 21, 2008